MILLER’S VANGUARD ARE THE UK’S PREMIER SERVICE, MAINTENANCE AND EQUIPMENT SUPPLY COMPANY WITHIN THE FOODSERVICE INDUSTRY
Miller’s Vanguard boasts a state-of-the-art National Service Response Center, manned 24/7-364 days per year, processing 500+ calls per day through a Management Information System. All calls received are triaged and technically screened prior to being electronically transmitted to our engineers’ tablets. With the benefit of our nationwide vehicle tracking software and our customer specific asset database, our call handing teams have the ability to distribute calls geographically whilst prioritizing attendance based on service level agreements. MILLER’S VANGUARD prides itself on an ‘industry leading’ first-time fix of equipment and service level response rates via the experienced engineering team and their back-of house operational support.
SCHEDULED MAINTENANCE AND HYGIENIC DEEP CLEAN
To maximize customers’ equipment performance MILLER’S VANGUARD are the UK’s benchmark contractor with regard to exhaustive Planned Preventative Maintenance regimes and the meticulous disassembly of devices in order to enact the most detailed of technical Deep Cleans through annually scheduled programs. This nationwide activity not only ensures maximized equipment performance, it also delivers efficient energy usage and ensures customers are fully compliant with all prevailing quality and safety requirements.
Supporting all our operations is our extensive National Reuse Facility containing our Workshop, Parts Supply Chain and Warehousing. This center houses a vast array of new and recycled foodservice devices for immediate dispatch, alongside our parts department allowing for a swift response to all our customers’ equipment needs around the clock. The impressive workshop is manned by a team of experienced engineers with over 200 years of combined knowledge.